****Aug 6, 2026
"I had a disappointing experience with the parking service because the barcode sent to me by email did not work upon arrival. To avoid delaying my family's flight, I had to take a parking ticket from the machine at the entrance to gain access.
I then visited the customer service desk, where the representative quickly resolved the issue by linking the parking ticket to my reservation, ensuring I would not be charged twice. I truly appreciated her prompt and professional assistance.
Unfortunately, when we returned from our trip, the emailed barcode still did not work to exit the parking. Fortunately, the parking ticket worked, although we were required to pay an additional $0.22 before we could exit.
The four-star rating is entirely due to the excellent customer service provided by the representative at the parking customer service desk. She was friendly, professional, efficient, and resolved the issue quickly. Without her assistance, my experience would have been much more frustrating."
I. Elchayeb
*****Mar 25, 2026
"I tried it and the results are excellent! Easy to get in and out. One could almost walk to the airport from there. The shuttle bus was almost new, the driver courteous and drove nicely! The price is right. For some reason my car was covered in dust.... I'll use their car wash and detailing next time :-)"
E. Barbieri
*****Feb 5, 2026
"Easy access, close to the airport, and the shuttle was prompt both leaving and returning. Liked having the security and safety of covered parking."
M. Henslee
*****Jan 24, 2026
"Parking is good and convenience. The driver is friendly as well."
S. Teh
****Nov 15, 2025
"Easy to maneuver and book. Pick up was a bit confusing as there were two garages and two buses and it was not clear which one to get on. Other than that, good experience. Would book again. "
A. Sheffield
*****Oct 21, 2025
"Always a good price, easy parking and fast shuttle service"
D. Rodriguez
*****Sep 12, 2025
"Parking was easy and convenient. Shuttles were excellent as well. I needed to call and inquire about the shuttle and received kind and professional assistance. I highly recommend. "
L. Wilson
*****Sep 7, 2025
"Courteous staff, expedient pick-up and drop-off. Great location near airport."
K. LAZRINE
*****Sep 1, 2025
"I lost my car. The staff were VERY helpful to help me find it. Much thanks to them. "
J. Haupt
*****Aug 11, 2025
"Customer service, facility, shuttle bus and driver, office employees all 5-Star!! I've used them many times and won't hesitate to come.back!
Scheduling coverage needs some work. "
M. Plummer
*****Aug 7, 2025
"Great place to park. very nice and friendly staff."
B. Clark
*****Aug 3, 2025
"Great service. The attending crew were very energetic, happy, and helpful. I needed a jump and they didn't hesitate to help me out. I will definitely use this lot whenever flying out of Hobby airport."
K. Smith
*****Jul 22, 2025
"Parking was easy and affordable "
V. Roberson
*****Jul 19, 2025
"Clean, Cheap, CLOSE! I will be using this spot every single time I fly! I usually pay $20/day to park in the airport garage to be close, but then I have to walk a million miles to get inside. Here - we parked, took the elevator and walked right up to the waiting shuttle. They picked us up, (driver was very friendly and professional) and dropped us off at the entrance. A few steps and we’re inside. When we returned, they were right outside waiting to take us back to our car. 10/10 experience. DON’T FORGET TO TIP! "
C. Drew
****Jul 18, 2025
"Great customer service. Smooth transaction.highly recommended."
B. Dondonay
*****Jul 17, 2025
"Easy experience. Shuttles ran on time. Friendly drives. "
B. Ryan
*****Jul 5, 2025
"Easy process and convenient parking "
I. Elchayeb
*****Jul 2, 2025
"It was really easy to park here and found a shuttle almos immediately, will be parking here again"
C. Basurto De Santiago
*****Jul 1, 2025
"Easy and convenient place to park"
C. Mora
*****Jun 29, 2025
"Entire process was extremely efficient and as advertised. Will continue to use Rightway Parking. "
R. Cody
****Jun 23, 2025
"Only problem I had was not realizing I would need the QR code that was emailed to me to get into the parking garage. I did not have it and it was a time consuming problem to resolve. I was afraid I would be late for my flight, but all turned out ok. I was able to track down an attendant and show them my paid reservation receipt. So . . . remember to have the QR code to scan at entrance gate. "
B. archer
*****Jun 20, 2025
"The lady at the desk really helped us out. For some reason our reservation added letters and numbers to my email but only on your system. She allowed us to park and by the time we came down she figured everything out. Transportation to and from airport fantastic. Will be using every time we fly from Hobby. Thank you "
J. Treviño
*****Jun 12, 2025
"Great experience. Will recommend. "
J. Mercado
*****Jun 11, 2025
"My parking experience was simple and easy! Parked on the 2nd floor took the elevator to the 1st and the RED #2 was waiting for us. Straight across the street we were dropped off at the door of the airport. Very nice driver. I will use this service every time at HOU. Thank you! "
M. Biles
*****Jun 10, 2025
"Could use better signage for pickup from arrivals to garage but great security. "
C. Liddell
****May 10, 2025
"Everything went smoothly, but I was surprised I was asked to pay additional fees exiting the parking. I thought I had prepaid everything. "
R. Sahraravand
*****May 8, 2025
"Great service and customer care. "
A. George
*****Apr 30, 2025
"All went smooth as planned"
L. Castillo
*****Apr 28, 2025
"1. Very, very reasonable rates!
2. Very, very safe environment.
3. No wait time for arrival or pick up for the van.
4. Very nice lobby/waiting area on-site. "
T. Launhardt
*****Oct 31, 2024
"Signage was a little shy of what we expected but we were able to find the shuttle and got back to parking fine."
B. Moncivaiz
*****Oct 28, 2024
"It was more convenient and money-saving than Uber or lift"
J. Gentry