Embassy Suites BWI

"Registration and parking was quick, easy and convenient. However, waiting a half hour for the van pick-up and having to use the QR code system for exit from the parking lot was time consuming and difficult."

C. Silbaugh

"No problems easy in easy out"

S. Melaku

"Very satisfied, really polite, staff members fast Transportation we will definitely use you guys again"

V. TORRES

"Outstanding..I like the upgrade "

E. haden

"The parking experience was very good at Embassy Suites BWI. The new parking system is a bit confusing but it works very well once you get past the initial confusion. "

V. Stmartin

"Easily the best and quickest way to long-term park for an out of town trip. No waiting for drop off or leaving. "

A. Peck

"My only issue was when I dropped my car off, the shuttle driver did not come inside to check for any passengers, and I didn't see him and missed ride. If this is the procedure, I should have been told to wait outside"

D. Ferraro

"Excellent, very easy drop off and pickup Would use again"

M. bitondo

"Everything went smoothly, except calling the pick up person to bring us back to the hotel didn’t answer his phone. Couldn’t leave a voicemail to let them know that somebody was waiting, so I ended up calling the operator at the hotel who is able to reach him and let him know that there was two couples so it took a little more than 30 minutes. I think we must’ve just missed him by a few minutes."

E. Lyons

"The parking lot is well lit, the hotel staff is friendly and the drivers are on time and very helpful. I’m a senior citizen and every time they are very attentive to me. This is my favorite parking lot to park my car when I travel. "

M. Dent

"I was very please with the service I received."

P. JOSEPH

"The process was easy and quick. Parking area is next to hotel (seems one and the same). Well lit. I felt safe leaving our vehicle there. The only glitch was departing, as I checked with the hotel and was told to just drive to the gate and it would open. Nope. I had to use the callbox and after providing some information, they opened the gate. I was advised that I should have received a barcode from the hotel. Minor issue."

W. Nowak

"Embassy Suites BWI provides an easily accessible, secure, and clean parking lot. Their airport shuttle is always on time and drivers provide excellent service, take care of your luggage, and assist you in every possible manner for you to have a safe and comfortable ride."

G. WESTPHAL

"The parking at embassy has been great and the updated security measures have elevated the experience which I appreciate! The thing that deters me and im sure other customers from parking at this location is the shuttle pickup when arriving back from our trip, we call as stated and follow the given instructions not to call for the shuttle service until we are completely ready, but never fails the wait times are long and in weather conditions that are extremely hot and or cold plus coming off of a long flight it can be frustrating and discouraging!! I hope this issue can be resolved! "

J. Pangelinan

"We parked here for 10 days while traveling, and the entire experience was smooth from start to finish. Check-in was quick, the shuttle was prompt and convenient, and our car was exactly as we left it when we returned. The staff was friendly and professional throughout. We would definitely use this parking service again and highly recommend it to anyone looking for a reliable airport parking option."

X. Wu

"Convenient location for parking without hassle of the airport traffic "

T. Leavy

"Ease of Pick Up and Drop off. Rates are much better than airport rates"

C. Ryan

"Great service I didn’t know I needed. Fast, convenient and safe. "

S. Millstein

"It was amazing. Close to airport. Will use them again."

E. Coleman-Lee

"Easy to book, easy to extend, easy to pick up. Awesome!!! "

I. Desueza

"First time used. Went very well the airport transportation to and from the airport was great. Will use again"

D. ODONNELL

"It was amazing how staff was willing to assist with the checking in process, and the parking was secured and well maintained. I would use them again."

D. Roane

"Online booking was straightforward, easy, clear and gave me various options. Price was very reasonable. "

E. Trejo-Reyes

"I had no problem with my parking. Pleasant experience "

N. Stevens

"Excellent Customer Service!"

G. Duncan-Cannady

"Dropping off at the Embassy Suites was easy and the hotel was very accommodating. The parking was plentiful and easy access. The reason i did not give 5 stars was the wait at the airport to be picked up to return to the hotel was i thought a little long. The wait was over 30 minutes, while the driver was pleasant, the process seemed not polished and my expectation was really not met. If you are going to offer a service, the complete process should be exacting, not so much of a after thought"

T. Dunlap

"Parking experience was great! Very pleasant at Embassy Suites. As always!!"

M. Murdock

"Excellent parking, will use again "

R. Smiga

"Booking with right way parking is consistently excellent. The website is,easy to navigate and the parking prices are the best I have found. The lot was very secure and clean and the online check-in process was very easy. Right way parking is the,right way to park for,me!!!"

V. Stmartin

"Spacious rooms with all amenities necessary to accomodate single as well as family outings and vacations."

E. Yoh

"All the well with drop off. The new process seemed very simple and easy and I knew my vehicle would be secure until my return. But the pick up and exit was quite stressful and confusing. I could find or access the required QR code to lift the gate to exit. I downloaded the app, returned to the link sent in text messaging and the agent was not helpful on the call box. Keep repeating, " just scan the QR code" which does not help if you don't see one. I was especially frustrated because all options lead back to either paying again or starting a new reservation. By the second call to the call box, the next agent was prompt and super helpful. Asked for my name, and plate and raised the gate for us so we could head home after a super long trip and a very hot day."

V. Gordon

"Well located to BWI and reasonably priced. As this was my first time using the QR code I had a few challenges but the personnel at the embassy suite were very helpful. "

L. Precht

"As per usual the service was absolutely impeccable! I love the service . This is something I’ll always use. Thank you so much ! Angela Buchanan "

A. Buchanan

"I've parked at Embassy Suites BWI twice now and will park there again when I'll flying out of BWI. The front desk staff is courteous, professional, and helpful, and the drivers are professional and super friendly. It's a great experience for the price!!"

E. Benoman

"Customer service was great, &on Time, looking foward to use them on our next flight."

R. Palmer

"Very easy to park there! Very friendly staff at 4:00am! Will definitely use this facility again!"

D. Michael

"The Embassy Suites is well located close to BWI. We arrived around noon and there was a convenient space close to the hotel and the front desk staff were friendly and fully instructive. We returned 15 days later at around 9pm on a Wednesday night. It took 2 calls - after being on hold for a long time on the 1st - to the hotel. Both (to & back) shuttle drivers were great - friendly & helpful. But getting our car out of the lot was a problem. The front desk said that I should’ve received a text from a 615 number. I had no idea that this was the process and did not have the text. The gate wouldn’t lift. I had to go into the hotel. The front desk suggested that I hadn’t paid, but I had my paper receipt that I had printed out. Finally the gave me a print out to hold up to the scanning machine and I got out. So, the exit process is not made clear enough to users."

B. PFEIFFER

"the booking is convenient online the staff onsite is really helpful too "

C. Guan

"This was very convenient- well organized and easy. The man at the check in desk was great!The shuttle drivers were friendly and helpful. I will use this service next time i fly. The parking lot is well lit and can accomodate many cars."

J. Armstrong

"24hr every 30min shuttle makes a huge difference for q person that travels often. Friendly and accomodating staff. Such a short drive from BWI. "

J. Rara