"First time used. Went very well the airport transportation to and from the airport was great. Will use again"
D. ODONNELL
"It was amazing how staff was willing to assist with the checking in process, and the parking was secured and well maintained. I would use them again."
D. Roane
"Online booking was straightforward, easy, clear and gave me various options. Price was very reasonable. "
E. Trejo-Reyes
"I had no problem with my parking. Pleasant experience "
N. Stevens
"Excellent Customer Service!"
G. Duncan-Cannady
"Dropping off at the Embassy Suites was easy and the hotel was very accommodating. The parking was plentiful and easy access. The reason i did not give 5 stars was the wait at the airport to be picked up to return to the hotel was i thought a little long. The wait was over 30 minutes, while the driver was pleasant, the process seemed not polished and my expectation was really not met. If you are going to offer a service, the complete process should be exacting, not so much of a after thought"
T. Dunlap
"Parking experience was great! Very pleasant at Embassy Suites. As always!!"
M. Murdock
"Excellent parking, will use again "
R. Smiga
"Booking with right way parking is consistently excellent. The website is,easy to navigate and the parking prices are the best I have found. The lot was very secure and clean and the online check-in process was very easy. Right way parking is the,right way to park for,me!!!"
V. Stmartin
"Spacious rooms with all amenities necessary to accomodate single as well as family outings and vacations."
E. Yoh
"All the well with drop off. The new process seemed very simple and easy and I knew my vehicle would be secure until my return. But the pick up and exit was quite stressful and confusing. I could find or access the required QR code to lift the gate to exit. I downloaded the app, returned to the link sent in text messaging and the agent was not helpful on the call box. Keep repeating, " just scan the QR code" which does not help if you don't see one. I was especially frustrated because all options lead back to either paying again or starting a new reservation. By the second call to the call box, the next agent was prompt and super helpful. Asked for my name, and plate and raised the gate for us so we could head home after a super long trip and a very hot day."
V. Gordon
"Well located to BWI and reasonably priced. As this was my first time using the QR code I had a few challenges but the personnel at the embassy suite were very helpful. "
L. Precht
"As per usual the service was absolutely impeccable! I love the service . This is something I’ll always use.
Thank you so much !
Angela Buchanan "
A. Buchanan
"I've parked at Embassy Suites BWI twice now and will park there again when I'll flying out of BWI. The front desk staff is courteous, professional, and helpful, and the drivers are professional and super friendly. It's a great experience for the price!!"
E. Benoman
"Customer service was great, &on Time, looking foward to use them on our next flight."
R. Palmer
"Very easy to park there! Very friendly staff at 4:00am! Will definitely use this facility again!"
D. Michael
"The Embassy Suites is well located close to BWI. We arrived around noon and there was a convenient space close to the hotel and the front desk staff were friendly and fully instructive.
We returned 15 days later at around 9pm on a Wednesday night. It took 2 calls - after being on hold for a long time on the 1st - to the hotel. Both (to & back) shuttle drivers were great - friendly & helpful. But getting our car out of the lot was a problem. The front desk said that I should’ve received a text from a 615 number. I had no idea that this was the process and did not have the text. The gate wouldn’t lift. I had to go into the hotel. The front desk suggested that I hadn’t paid, but I had my paper receipt that I had printed out. Finally the gave me a print out to hold up to the scanning machine and I got out. So, the exit process is not made clear enough to users."
B. PFEIFFER
"the booking is convenient online
the staff onsite is really helpful too
"
C. Guan
"This was very convenient- well organized and easy. The man at the check in desk was great!The shuttle drivers were friendly and helpful. I will use this service next time i fly. The parking lot is well lit and can accomodate many cars."
J. Armstrong
"24hr every 30min shuttle makes a huge difference for q person that travels often. Friendly and accomodating staff. Such a short drive from BWI. "
J. Rara
Park Guard Available