*****Aug 20, 2026
"We really appreciated the fact that our driver came and got us at 11:00 as they normally stop the shuttle at 11. Our flight was delayed and that is why we got there late. Since you have a screen in the lobby and you know who is arriving late , it would be nice to still come get those whose plane is late. It would be great customer service above and beyond as our driver was!"
C. Stetler
****Jul 18, 2026
"It was ok except I was told to call for pickup when returned and was unable to get anyone to answer except a machine which was frustrating and stressful!"
R. Kauffman
*****Jul 11, 2026
"Easy and efficient. And convenient to BWI. "
S. Handegard
*****Jun 12, 2026
"Everything went as smoothly as possible. Thanks for the great service."
J. Overbaugh
*****Jun 3, 2026
"So easy-to-use & parking lot watched. "
K. Penrow
*****May 28, 2026
"Everything went smoothly. The designated parking area was clearly marked and safe. Got the shuttle to the airport almost immediately. Didn't have to wait long for the shuttle from the airport either. Both drivers were helpful and courteous."
B. Ghosh
*****May 18, 2026
"Mi primera vez, dejando mi vehÃculo en el estacionamiento de ustedes, me gustó la puntualidad de Transporte al aeropuerto y desde el aeropuerto"
I. Orta
*****Apr 20, 2026
"was a very convenient parking place"
K. Twum-Nuamah
*****Mar 26, 2026
"Easy, swift, and great customer service."
J. Lampkin
****Mar 22, 2026
"Drop-off was great... pick up, not so much! Waited about 25 minutes- saw DOZENS of vans from "the other guys" and wondered to myself if I had made the right choice?"
S. Hahn
*****Mar 4, 2026
"When traveling can be stressful parking with right way has been a reliable option for parking. "
R. Franza
*****Feb 23, 2026
"Reserving a parking space was very easy. The Hyatt had a very large parking lot that was mostly full. Yet, despite the horrendous snow on Jan 29, vacant spots were easily accessible. The shuttle was timely & the driver was very helpful with my bags. It made my trip very pleasant from start to finish."
E. Hunter
*****Feb 14, 2026
"Great experience with right away parking nice driver "
H. Flores Medina
****Feb 5, 2026
"I had a easy experience with finding the location. The only negative feedback was that the parking lot wasn't bowed and it was hard to find and park the vehicle. "
M. Arocho
****Feb 4, 2026
"Service was amazing however due to the weather my car was stuck in ice in the parking lot and I had to spend 45 minutes digging it out"
J. Rees
*****Jan 27, 2026
"Rightway and Hilton provided just what we needed and were very kind and professional. The one critique I have is that calling for pick up is confusing as the number provided it to a general automated switchboard and there were no instructions to what number to select. It took 20 minutes or so to a human to direct me to call the hotel front desk. Also, when picking up from BWI in frigid weather, I would highly suggest not using Location 7"
H. Eaton
*****Jan 27, 2026
"Reasonably priced with great service. Timely shuttle to airport and just called when we were ready to get picked up. "
E. Burda
*****Jan 26, 2026
"First time to use the service and it was so easy and much more affordable than parking at the airport."
M. Swick
*****Jan 21, 2026
"Great customer service! Everyone was so friendly & timely! Thank you EZPark! & also thank you to the Hyatt House staff for being so nice & answering questions "
A. Todorov
*****Jan 16, 2026
"Very easy. As a recurring user, all i had to do was to scan the qr code and enter my cell phone number. It identified me and checked me in and out. I just drove out when finished. "
D. Luddy
*****Jan 6, 2026
"Good Shuttle Service. Good Price.
Need a better sign"
A. Khazanov
*****Jan 1, 2026
"The check in process went very smooth and the shuttle driver was there for an immediate trip to the airport. Upon returning, the shuttle driver took me to my car and helped with my luggage"
R. Luppino
*****Nov 18, 2025
"The best that I have experienced. "
M. Fallers
*****Oct 31, 2025
"My van was parked and I came back and was well . And the shuttle driver taken me to my van and made sure I was safe."
T. Solomon
*****Sep 23, 2025
"easy convenient parking with polite shuttle drivers
I will use them again "
J. Albert
*****Aug 31, 2025
"Well lit, clean, paved parking near Hyatt hotel. Free airport shuttle to and from location."
E. Mucha
*****Aug 19, 2025
"Service was great, thanks "
L. Cromwell
*****Aug 16, 2025
"Excellent service, safe and trouble-free "
O. Patino
*****Aug 13, 2025
"The beginning process threw me off a bit given the fact that I was supposed to print out my reciept to place on my windshield yet I had no instructions on any of my email confirmations to state I needed to do this, clearer instructions do need to be given to customers! Other than this bump in the process everything went great after I was able to call and advise Jasmine of my extension for my parking she assured me that it was noted in the system when we arrived back the pick up quick and the driver was awesome and brought us straight to our vehicle! Thank you for a great experience we will be using this location in the future! "
J. Pangelinan
****Aug 7, 2025
"Good location, no hustle in and out, still getting used to the transport to and from airport"
W. McCarthy
*****Aug 7, 2025
"Nice place to park. Quick and easy. Only one minor critique. It was a long 5-10 minute hold on the phone before they picked up when scheduling my pickup from baggage claim at the airport on return from my trip."
S. Burkholder
****Aug 6, 2025
"I used this parking lot for the first time last week. The price was decent I will say that. However, It was hard to find. It was not clear that it
shared the parking lot with the Hyatt house. The shuttle going on a weekday ran every 30
mins. The shuttle coming back on a Sunday ran every hour. Which is very inconvenient. There was
no parking attendant on site. We had to go onto the Hyatt house reception desk to get the info."
D. Walker
****Aug 5, 2025
"Good price and would be easier the 2nd time. But there is a learning curve. 1st no signs on parking—lots of guessing. The hotel was annoyed because they needed a paper copy of the confirmation , which isn’t clear in the instructions. Plus, the instructions are long and detailed and they matter, especially when you need to be picked-up at the airport. "
J. Hudson
*****Jul 29, 2025
"Customer service was awesome"
A. Abrego
*****Jul 27, 2025
"everyone was first rate. both of the drivers we had were very professional and helpful with bagage.
the only down side was finding the location on our way to the airport there need to be signs saying EZ Park that can be seen as we drove by and missed it even though our GPS said you have arrived. i had to call the number to find out where you actually were."
B. Bean
*****Jun 26, 2025
"Great Service. Took us straight to airport and only waited a minutes for shuttle after return flight. "
V. Taylor
****Jun 19, 2025
"I had a pleasant experience with parking and being transported to the airport—everything went smoothly and efficiently. However, my return experience was disappointing. After arriving back, I had to wait nearly an hour before I was picked up and taken back to my vehicle.
This long delay was frustrating, especially after a day of travel, and it negatively impacted an otherwise good experience. I hope this issue can be addressed to ensure more timely service for returning customers in the future.
Thank you for your time."
M. Evans
*****Jun 17, 2025
"Excellent service. On time pleasant nothing bad to say "
L. KING
*****Jun 13, 2025
"Luv Rightway Parking! Parked at Hilton Hotel lot in Baltimore near airport. Very easy and safe.
Be sure to check the hotel name/location for your reservation. The address wasn’t exact for me but I was able to call for details right from the confirmation email"
K. Moore
*****Jun 10, 2025
"Great price for long term parking. I had a little trouble figuring out where it was. Very friendly shuttle drivers."
L. Foreman